Brands need a direct connection with their customers. For a a Direct 2 Consumer (D2C) web shop, to communicate brand values and to share ESG credentials.

As Brand Marketer, you might lack the infrastructure to manage direct consumers connections or you need to improve them. That’s where we come in: we offer (and run) a full service customer relationship management platform.

What does that mean ?

We deliver a platform to use, or we operate it on your behalf. Why? Because most brands think it is the fastest time-2-market to buy technology and expertise instead of develop it in-house.
That’s the Brand2Consumer difference—we (can) do the work for you! Others sell you software and wish you good luck. We deliver results!

How can you use us?

The use cases are endless:

• Sell directly to consumers

• Have consumers register products for guarantees

• Implement a recycling program

• Implement and run a loyalty program

• Run a member-get-member program / advocacy program

Brands2Consumers is the best option for all these cases. We assemble and run programs for you using combinations of our 73 customer experience formats.

You need a high implementation speed? Connect with us.

Need something custom? We can deliver.

Require complex integrations? We’re the ones to call first.

Results we achieve

You’ll grow purchase frequency, sales volume, loyalty, purchase per visit and the awareness of brand values. You collect more zero-party data and will be able to use it.

Examples of what we build

We build and operate customer experiences, create community content and run operations, ranging from customer registration to increasing turnover through increased purchases.
We build and operate loyalty programs, fan communities, referral programs, coupon campaigns, brand storytelling, product education, recycling platforms, product guarantee registration, ESG education platforms, inspiration communities, D2C-web shops, marketing automation and educational communities.